Luggage Concierge (the “Company”) acknowledges the
importance of protecting the privacy of LuggageConcierge.com (“LuggageConcierge.com”
or the “Web Site”) users, which includes you, your
spouse and/or dependents, or the entity you are authorized to
represent (collectively, “You”, “Your”
The Company does not send spam nor does it sell e-mail addresses.
The Company wishes to enable individuals and organizations to
establish trusting relationships with it based on respect for
personal identity and information by promoting the use of fair
information practices. This privacy statement (the “Statement”)
covers the site: http://www.LuggageConcierge.com.
Because the Web Site wants to demonstrate its commitment to Your
privacy, the Company openly discloses its information practices
and has its privacy practices reviewed for compliance.
Please contact the Company at: info@LuggageConcierge.com
with any questions regarding this Statement.
About the Web Site and the Information We Collect
The Web Site is a business which provides luggage and/or equipment
delivery services (the “Services”). You may place your order by
phone, or by using this web site to place an online order.
Such online orders will include names, addresses, email
addresses, phone numbers and certain personal travel details.
The Company charges a fee for its Services and You will be able
to pay for such fees online using a credit card. THE COMPANY WILL
NOT STORE CREDIT CARD NUMBERS ON ITS WEB SITE. THE CREDIT CARD
YOU USED FOR ANY PREVIOUS PAYMENT TO LUGGAGECONCIERGE.COM WILL
NOT BE “REMEMBERED” BY THE WEB SITE.
Information Collected or Tracked by LuggageConcierge.com
Information Submitted to LuggageConcierge.com
LuggageConcierge.com will collect User-submitted account information
such as name and e-mail addresses to identify You and to send
notifications related to the use of the Services. The Company
may also use Your email address to send weekly updates or news
regarding the Web Site, but You may choose not to receive e-mail
of this type by following the instructions contained in the e-mail
or by logging-in and changing Your settings in the Account Info
section of the Web Site.
LuggageConcierge.com also will collect User-submitted profile
information that includes travel origin and destination addresses
and may include gender, age, occupation, location, etc. Profile
information will be displayed to LuggageConcierge.com administrators
and sales service staff who are involved with completing orders
for the Services.
LuggageConcierge.com also may collect User-submitted survey responses,
which would be stored in the Company’s online database.
This would make it possible for You to be recognized when You
return to the Web Site at a later time, and it enables the Company
to tailor its services to Your needs.
Information not Directly Submitted to LuggageConcierge.com by
The Company will use information that is not personally identifiable,
such as Your server, IP address, and browser type in the general
administration of the Web Site. This information is gathered for
all Users to the Web Site.
Sharing of the Information this Site Gathers/Tracks
Except where You are expressly informed otherwise, the Company
does not sell, rent, share, trade or give away any of Your personal
information unless required by law. The Company may mine the database
of survey responses for facts and trends regarding patterns of
responses for certain characteristics such as travel destinations,
territory/location, and other global characteristics. THE COMPANY
DOES NOT AND WILL NOT MINE THE DATABASE FOR ANY INFORMATION THAT
IS ATTRIBUTED TO AN INDIVIDUAL’S NAME OR PERSONAL IDENTIFICATION.
The Web Site contains links to other websites. Please be aware
that LuggageConcierge.com is not responsible for the privacy practices
of other websites. The Company encourages its Users to be aware
of this fact when they leave LuggageConcierge.com and to read
the privacy statements of each and every website that collects
personally identifiable information. This Statement applies solely
to information collected by LuggageConcierge.com.
A cookie is a piece of data stored on the User’s computer
tied to information about the User. The Company uses both session
ID cookies and persistent cookies. For the session ID cookie,
once Users close the browser, the cookie simply terminates. A
persistent cookie is a small “.ext” file stored on
the User’s hard drive for an extended period of time. Persistent
cookies can be removed by following Internet browser help file
directions. Cookies are used to manage sessions on the Web Site.
Users must enable cookies to use the Web Site. Also, in the future,
the Company anticipates that Users may optionally use a cookie
to remember their password in order to automatically log in to
collect private information from any User which they did not intentionally
submit to us.
those changes on the Web Site so Users are always aware of what
information the Company collects, how it uses it, and under what
circumstances, if any, the Company discloses it. Please check
back frequently in the event of changes. Your use of LuggageConcierge.com
Your LuggageConcierge.com account will be password-protected.
The Web Site takes every precaution to protect Users' information.
The Company uses industry standard measures to protect Your information
that is stored within the Company’s database. The Company
limits the access to Your information to those employees who need
access to perform their job function such as customer service
personnel. If You have any questions about the security at the
Web Site, please contact the Company at the e-mail address listed
Third Party Advertising
All ads appearing on the Web Site are delivered to Users by the
Company’s Web advertising partners. The Web advertising
partners may set cookies. Doing this allows the ad network to
recognize Your computer each time they send You an online advertisement.
In this way, ad networks may compile information about where You,
or others who are using Your computer, saw their advertisements
and determine which ads are clicked on. This information allows
an ad network to deliver targeted advertisements that they believe
will be of most interest to You. LuggageConcierge.com does not
have access to, or control of, the cookies that may be placed
by the third-party ad servers or ad networks. This Statement covers
Contacting the Web Site
If You have any questions about this Statement, the practices
of this site, or Your dealings with this Web site, please contact
the Company at the e-mail address listed above.